All Directors blurred in the background behind Jeff Favre wearing a white button up shirt and a black jacket inside the hotel lobby.

Meet Our Directors

What often comes to mind when you think about family? Aunts and uncles, cousins, moms and dads, grandparents, siblings....There are so many moving parts to any family. When it comes down to it the Family unit is only as strong as its leader; the matriarchs and patriarchs are what keeps everyone together and sorts through the issues and conflicts that families often face. Here at the Isle of Capri Lake Charles we are all about Family. Our matriarchs and patriarchs are our General Manager and our Directors. They keep their departments moving, growing and working to make every guest experience a great one. We would be nothing without the dedication, leadership, ingenuity and vision of our General Manager and Directors. Our Directors work behind the scenes each day and strive to make their department better and stronger, which in turn makes your guest experience seamless and effortless. Get to know the leaders of our Family and we hope we will get to know YOU and yours.

Our team is Family, and Family is Everything.

Jeff Favre VP/General Manager

VP/General Manager

Jeff was born and raised in Mississippi. He earned a Bachelor of Science Degree in Accounting in 1996. He is the father of three children. Jeff has an extensive casino background which stretches over 20 years with approximately 11 years as a General Manager. He has held many executive positions throughout his career in many competitive markets. Jeff has a wide-ranging background in operations management, gaming, customer service, and delivering results by increasing both revenues and overall company profitability. In January of 2018, Jeff was transferred from Presque Isle Downs & Casino Pennsylvania to the Isle of Capri Casino & Hotel in Lake Charles, LA as the Vice President and General Manager. He enjoys working, but in his off time he likes to go fishing and cooking. Jeff sits on the Board of Directors for Southwest Louisiana Chamber of Commerce.

Daryl Bell Director of Surveillance

Director of Surveillance

Daryl was born and raised in SE Texas. He graduated from Vidor High School in 1989. In 1994, he graduated from Lamar University with a Bachelor’s degree in Criminal Justice.That same year he married his wife Tiffany and went on to have two children. Daryl joined the Isle of Capri in 1995 and has worked as a technician, shift supervisor, investigator and now, Director. In 2017, he directed the largest Active Shooter Drill in Louisiana. The drill was attended by law enforcement as well as casino officials from across the state. In his spare time he enjoys outdoor activities including coaching little league teams around town. He is currently the VP of the Vidor Booster Club and he volunteers for several charitable organizations.

Jason Boaz wearing a black suit jacket, white button down shirt and black rimmed glasses against a multicolored light globe background with JASON BOAZ Facilities typed out in White lettering to the left.

Director of Facilities

Jason Boaz grew up in the Blue Ridge Mountains and Foothills of North Carolina. He is an Army veteran, where he served in the 82nd Airborne and III Corps. He served as a tactical communication Paratrooper and Facilities Manager. He retired in 2004, after serving a tour in Iraq. His wife, also an Army veteran and native of Louisiana brought him to Cajun Country with their 3 children. Here, he found a love for the people and food. In January 2005, he joined the Isle Family. Over the next 14 years, he worked his way up in facilities, where he was promoted to Facilities Director in June 2019. He has designed and implemented improvements for guest and employee experience, initiated measures to create significant reductions in utilities costs, and developed a talented team. Away from work, he enjoys spending time with his family, grillin’ & smokin’, and watching NASCAR.

Alanna Castle Director of Hotel Operations

Director of Hotel Operations

Alanna Torricelli Castle is originally from Biloxi Mississippi. She has been working in the hospitality industry for over 24 years. Through the years she has worked in many different areas of the casino. In 2001, Alanna found her calling in hotel operations and has held that position ever since. Previously, she worked for the Isle of Capri Resort and Grand Casino both located in Biloxi Mississippi before she joined our Lake Charles family in 2014 as the Director of Hotel Operations. When she is not working she enjoys spending time with her husband, three sons and two fur babies.

Ron Fitzgerald Director of Player Development

Director of Player Development

Ron is a Louisiana native and Ronald "Ron" Fitzgerald is a 20 year casino veteran as well as a retired United States Air Force Veteran. He has been with the Isle of Capri family since 2011 and has been at the helm of the Player Development department for the last 5 years. As the Director of Player Development, his top priority is to ensure that when a patron comes to the casino, they have the best guest experience possible each and every time. In his spare time he enjoys spending time with his family and friends, enjoying the great outdoors, and watching his favorite teams the LSU tigers and the New Orleans Saints.

Eugene Gibson wearing a black suit Jacket and gold

Director of Casino Operations

Eugene Gibson attended Alcorn State University and majored in Social Science Education. He currently has over twenty-six years of senior management experience in operations. As the Director of Facilities, Eugene brought results oriented expertise in cost reduction, quality improvement, re-engineering control, employee relations and strategic planning. In the last 5 years he has been instrumental in reforming an aging property into a newly renovated and exciting place to patronize. His accomplishments are not limited to renovation, he has also been a part of developing systems to maintain the property for years to come. In June 2019, he was promoted to Director of Casino Operations. In his spare time he enjoys football, basketball, outdoor events and spending time with his family.

Josh Grove Director of Finance

Director of Finance

Josh Grove grew up in the small town of Cumberland, Maryland. He played football and baseball throughout high school. He attended Frostburg State University where in 2002, he graduated with honors earning a bachelor’s degree in Economics. Prior to completing his graduate degree he went to work as a financial planner for a brokerage firm. In 2009, Josh ventured out and worked for a ballistics lab as a financial analyst. In 2013, Rocky Gap Casino Resort offered him his first casino job as the Planning and Analysis Manager. In 2014, he was promoted to the Accounting Manager position and then just 8 months later to the Director of Finance. After two and half years, his wife and son and three dogs made the move from Maryland to Louisiana. He accepted the position of Director of Finance at the Isle of Capri Lake Charles and has been here since March of 2018.

Jason Kramer Director of Food and Beverage Operations

Director of Food and Beverage Operations

Jason Kramer was born in Chicago Illinois. He attended the University of Omaha and earned a degree in Business Management. His Casino Career began at Caesar’s Entertainment, where he worked as beverage manager, food and beverage manager, Human Resources Manager and Director of Food and Beverage. He moved on to Penn Gaming as the Director of F&B and then Director of Operations. During his time at Penn he opened 3 casinos. He then went on to Hilton Hotels as the General Manager for Embassy Suites Hotel and Director of Operations for Hilton Hill Country Hotel and Resort. He joined the Isle of Capri Family in 2017 as the Director of Food and Beverage. In his spare time he enjoys traveling, trying out different food venues, and enjoying outdoor activities.

Candy Parker Director of Human Resources

Director of Human Resources

Candy Parker is a native of Lake Charles, La. She attended McNeese State University where she graduated with a Bachelor of Science in Computer Programming. She began her career at the Isle of Capri in 1996 and has made a home for herself here. She has worked in many departments including Food and Beverage and Finance, but found her niche in Human Resources in 2000. She began as a training specialist, moved to corporate office HR and then came back to property in 2007, becoming the HR manager until her promotion to Director in 2018. Candy loves making the workdays fun and interesting. In her spare time she enjoys photography, making jewelry, crafting and playing disc golf.

Beverly Robbins Director of Security head shot against a bokeh slot machine backdrop with Beverly Robbins Security typed out in white lettering.

Director of Security

Beverly Robbins was born and raised in Corpus Christi, Texas where she grew up frequenting Padre Island and even did a little surfing. She went on to receive her LPN licensing and began her career in the medical field. She moved to Louisiana in 1974 and worked in different areas of the medical field. She would then explore different career paths in both construction and industry. In 1998, she completed the EMT course and joined the Isle of Capri family. Through her years at the Isle she has been promoted through the ranks and became Director of Security in April of 2013. She is the mother of 2 children and grandmother of 4 grandchildren. In her spare time she enjoys fishing, gardening, and planning exciting vacations that include a little adventure such as skydiving, white water rafting, hiking and skiing.

Jeanne Rogers Director of Marketing Operations

Director of Marketing Operations

Jeanne Rogers is a local girl and has lived in the Westlake/Sulphur area most of her life. She has been in the casino industry for nearly 16 years. Her casino adventure began at Boyd Gaming where she was initially working with the direct mail team, but was quickly promoted to the Assistant Director of Marketing. She joined the Isle of Capri family as the Player Development/Player’s Club manager in 2010. In 2014, she moved up in the company to become the Director of Marketing. When she is not working, you can find her enjoying the great outdoors with her husband and spending time with her eight grandchildren.

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